more sadness

i bought a Systemax Intel® Dual Core bare bones system from tiger direct, and, sad to say the customer support at systemax http://www.supportforyourpc.com/ is terrible.. i opened the case and installed another hard drive and suddenly i became "pay per call" for support..
the problem was that the intel raid driver installation was broken. this is the second intel motherboard i've bought recently that has had broken driver problems.
so the bottom line is i am not a happy camper, and will no longer do business with either intel or systemax..